Refund policy

Our Promise to You

At Resync, we believe in the quality of every product in the Focus Reset Kit. If something isn't right, we'll make it right — no hassle, no runaround.

30-Day Return Policy

We offer a 30-day return window from the date of delivery. If you're not completely satisfied with your purchase, you may return it for a full refund or exchange.

To be eligible for a return:

Item must be returned within 30 days of delivery
Item must be unused and in its original condition
Item must be in the original packaging
Proof of purchase (order number or receipt) is required

How to Start a Return

Starting a return is simple. Just reach out to us at resync.support@gmail.com with:

Your order number
The item(s) you'd like to return
The reason for your return

We'll respond within 1–2 business days with your return instructions and shipping label.

Refunds

Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Please note that original shipping costs are non-refundable unless the return is due to our error.

Damaged or Defective Items

If your item arrived damaged or defective, please contact us within 7 days of delivery with a photo of the damage. We'll send a replacement at no cost to you — no return required.